How Our Collection Drops Work
How Our Collection Drops Work
At Aden + Louise, we release our products through limited-edition collection drops — curated assortments of bags, charms, hats, and accessories that launch on a specific date and time.
Drop Schedule
• Each collection drop is announced 1–2 weeks in advance with the launch date and time.
• All drops take place exclusively on our website: adenandlouise.com
VIP Early Access
• Members of our VIP groups on Instagram and Facebook receive 10-minute early access to shop every drop.
• The launch-day password is shared within our VIP groups the morning of each drop.
• Our website is password-protected starting at 12:00 AM EST on launch day, and the password will unlock the site 10 minutes before the public release for VIPs.
To join our VIP groups, visit our Instagram bio (@aden.louise) for direct links.
Shipping & Processing
• Shipping and processing timelines vary by collection.
• All details are clearly listed in each product’s description at launch
You can also receive up to date information through our email and chat auto-replies. We will update the shipping times as needed.
*Please note: The Shop App may pre-populate shipping dates that do not align with our presale timelines.
If you made your purchase through the Shop App, we recommend that you manually enter your tracking number on the USPS Tracking site once it’s provided. This will ensure you receive the most accurate and up-to-date tracking information for your order.*
Stay in the Know
• Follow us on Instagram: @aden.louise

How can we help?
For questions + inquiries use the contact Form below or send us a message at hello@adenandlouise.com - we look forward to chatting with you!
Please refer to our Quick Links section for questions regarding our shipping policies, returns + exchange policy, and our FAQ.
Please allow 1-3 business days for a response.