Returns + Exchanges
Order Received
Upon receiving your order, please open and check all contents. If there is a mistake of any kind be sure to message us via email within 3 days of receiving your order. We are here to help, but we cannot make accommodations of flawed or missing items weeks and months after delivery.
In the rare instance that you receive a flawed or damaged item, please contact us via email within 3 days of the item being received, so that we can help within a timely manner.
We do not cover any items after use, that have wear and tear to your own effects, are damaged by the client, or other parties. We are a small business, and operate as such, because of this we do not offer open ended exchange or replacement policies.
Returns + Exchanges
Due to the nature of our custom and handmade business, we do not accept returns, exchanges, or cancellations. All sales are final.
Still Have Questions?
If you still have questions, you may contact us directly via or email:
adenandlouise@gmail.com
How can we help?
For questions + inquiries use the contact Form below or send us a message at hello@adenandlouise.com - we look forward to chatting with you!
Please refer to our Quick Links section for questions regarding our shipping policies, returns + exchange policy, and our FAQ.
Please allow 1-3 business days for a response.